Audiovisual and IT Support Technician
Jumpstart your IT career working with a VFX studio’s AV gear and infrastructure. With full-time hours, benefits, and skill growth, this support technician role is ideal for new grads.
Starting your professional journey as an Audiovisual and IT Support Technician brings a real chance to dive into both tech support and creative industries. This full-time, permanent role comes with group insurance, sick/personal days, RRSP matching and more. It specifically welcomes people with limited professional experience, making it a great fit for recent grads eager to gain hands-on skills right away.
Working for a well-regarded production studio, you’ll tap into a bustling environment with opportunities for growth. Openings like these are rare for entry-level applicants who are looking to get a foothold in both audiovisual systems and IT infrastructure. With a focus on support and learning, this position is perfect if you want to grow quickly with a reputable employer.
Daily Responsibilities: What to Expect
The bulk of your time will be spent helping set up, maintain, and troubleshoot AV and IT systems for meeting rooms and projection spaces. You’ll help prepare workstations, manage software installations, and interact with equipment across Windows, macOS, and occasionally Linux platforms.
Your work involves tracking support tickets, maintaining hardware inventory, and routing basic technical requests under supervision. Routine diagnostics and preventative care for gear are central tasks, making organization a critical skill for success.
You’ll also support server room infrastructure including cabling, rack organization, and simple hardware set-ups – often learning directly alongside experienced teammates. There’s some collaboration with outside suppliers (like cooling techs) when needed.
Tasks include both direct user support, such as helping staff with technology issues, and behind-the-scenes work, like cable management and meeting room readiness. Occasionally, you may assist during live studio events and presentations.
Job Pros: Career Kickstart & Inclusive Environment
One major benefit is exposure to VFX studio workflows and diverse AV hardware, giving you broad practical skills and tech insight. The team invests in on-the-job training and internal growth for new hires, accelerating your career path.
Rodeo FX’s strong commitment to inclusivity and equity means you’ll become part of a welcoming culture. Work perks such as insurance, employee assistance, and discounts at local businesses further sweeten the deal and show genuine care for staff.
Potential Drawbacks: Challenges and Learning Curves
A challenge might be handling responsibilities across both AV and IT support, which can stretch your comfort zone if you’re new. Fast-paced troubleshooting is often required—great for those who love to learn through action but tough for others.
Entry-level pay may not be as high as some senior roles, and you’ll need strong bilingual communication (especially in French). However, if you’re eager and collaborative, these hurdles quickly turn into advantages as you gain experience.
Final Verdict: Is This Tech Job Your Perfect Launchpad?
If you want real, varied technical experience and a solid start in the entertainment tech sector, this support technician role is an exciting step. The combination of benefits, hands-on learning, and a supportive team makes it an ideal place to launch or relocate your early career in tech and media environments.
Ready for the challenge? Prepare your CV and get ready for a unique journey in both IT and AV support roles.
