CAC Field Service Rep & Trainer
Support commercial HVAC systems, deliver training and technical expertise, earn CAD 75,000-100,000 plus benefits. ODP and refrigeration experience preferred.
Role Overview
The CAC Field Service Rep & Trainer position offers a full-time role with a competitive salary ranging from CAD 75,000 to 100,000. The role includes excellent benefits and growth opportunities.
This job is centred on providing technical field support for commercial HVAC and heat-pump systems. It also requires delivering hands-on training for contractors and distributors.
If you have over five years of proven HVAC experience and hold the required ODP certificate, this is a prime opportunity to advance your career in the field.
The employer highlights both in-person and remote technical support responsibilities, emphasizing clear communication and proactive problem-solving ability.
Continuous interaction with customers and internal teams is at the heart of this role, ensuring high service quality and satisfaction.
Day-to-Day Responsibilities
Main duties include supporting HVAC heat-pump systems and coordinating with contractors and distributors for technical queries and troubleshooting.
You will maintain regular communication by phone and email, prepare technical documentation, and troubleshoot equipment issues both remotely and on-site as needed.
Another essential responsibility is to create and deliver training materials and sessions, ensuring stakeholders stay informed and skilled.
Liaising with engineering and operations teams inside the organization forms a key aspect of this job, supporting product performance and resolving issues.
The position involves ownership of both internal and external relationships, ensuring smooth issue resolution and customer satisfaction throughout assignments.
Pros
The salary is notably competitive for the HVAC industry, and the excellent benefits add to the appeal of this offer.
The job supports career growth through continuous learning, access to technical training, and meaningful industry experience.
Cons
The specialized requirements for ODP certification and refrigeration licenses might limit accessibility for newer professionals.
Frequent communication and travel between sites may challenge those seeking a traditional desk job with routine hours.
Verdict
For HVAC professionals seeking a blend of technical support, hands-on equipment work, and customer interaction, this position is a strong opportunity.
If you value competitive pay, benefits, and future growth, this job stands out in the industry. Applying early is recommended.
