Customer Service Representative
Flexible seasonal role, CA$20.82/hr. Serve customers, run cash, stock shelves. Paid training. Excellent for students or anyone seeking steady part-time work. Inclusive, growth-focused workplace.
What to Know About This Job Offer
If you are considering part-time opportunities that offer both practical experience and a welcoming environment, the LCBO Customer Service Representative (Fixed Term) may be appealing.
This position pays CA$20.82 per hour and is a seasonal part-time commitment, ideal for those seeking summer employment with steady hours and valuable retail experience.
Paid training is provided. You will work in-store, learning store operations, customer service principles, and getting product knowledge on wine, beer, ciders, and spirits.
The schedule typically centres around weekends, with additional hours during peak weeks and holidays. You must be at least 18 and legally able to work in Canada.
All candidates must be willing to provide a recent Criminal Background Check prior to being hired.
Daily Duties and Responsibilities
In this role, you will be the friendly face welcoming and supporting customers throughout their shopping experience.
Your time will be split between working the cash register, helping customers find products, and handling stock.
You will restock and organize shelves, clean up spills, and lift cases weighing up to 18 kg.
Other responsibilities include inviting customers to donate to charitable campaigns and participating in customer feedback surveys.
Shift hours may vary, with the most needed coverage on weekends and during long weekends throughout the summer season.
The Upside: Pros of This Position
One major benefit is paid, hands-on training in customer service and retail operations, which looks great on your resume.
The work perks include opportunity for future rehire, an employee assistance program, and discounts on events and products.
LCBO is known for fostering inclusivity, respect, and providing workplace accommodations as needed.
Schedules are posted two weeks in advance, so you get predictability for planning your summer.
This role gives you a chance to make a real impact both in-store and through involvement in community fundraising campaigns.
The Downside: Potential Cons
This job requires standing for long periods and regularly lifting cases, which can be physically demanding for some applicants.
Peak times are mostly weekends and holidays, so expect to work when others are off; flexibility is a must.
Sporadic extra shifts may pop up on short notice, which could be challenging for those with packed schedules or other commitments.
If you prefer desk jobs or already have fixed weekday obligations, the schedule may not suit you well.
The compulsory background check comes at your own expense before onboarding.
Final Thoughts: Our Verdict
The LCBO Customer Service Representative – Fixed Term is best suited for individuals seeking summer work, with customer service at its core and a predictable part-time structure.
The pay is competitive, the work is social, and you’ll receive training that builds skills useful well beyond this summer.
It’s an excellent pick for students, those seeking retail exposure, or anyone looking for a rewarding, community-focused role.
We recommend applying if your availability and skill set match the requirements. This is a quality opportunity for personal and career growth.
