Reservationist
Temporary full time role with immediate start. $25.87/hr, robust health benefits, paid days off, hotel discounts, RRSP match, and career growth. 5-star culture.
About the Job Offer
This Reservationist temporary full-time position comes with an hourly wage of $25.87 and numerous employee perks. The role is set to start immediately and runs until mid-December.
Additional benefits include complimentary meals during shifts, paid medical and personal days, employer RRSP matching, hotel discounts, and extended health and dental coverage after 30 days.
Employees will also enjoy tuition reimbursement and complimentary hotel nights at brand locations, all in a 5-star work environment.
The company has been certified as a Great Place to Work for several years—an impressive highlight for job seekers valuing company culture.
To qualify, candidates need a background in reservations, front office, or sales, preferably in a luxury hotel, with strong organizational and communication skills.
Responsibilities and Day-to-Day
The Reservationist is the primary contact for all reservation and pre-arrival inquiries, interacting with guests via phone, email, and messaging platforms.
Duties include managing daily reservations, booking, modifying, and canceling stays, and entering guest preferences and special requests into systems.
You’ll also be responsible for assisting group bookings, supporting sales with group-related processes, and ensuring accurate billing and documentation.
There’s an emphasis on providing exceptional guest service, personalizing each interaction, and adhering to Forbes 5-Star standards.
This position reports to the Reservations Manager and may also involve coaching and training junior staff.
Standout Benefits
The job offers generous benefits, including extensive health and dental insurance for you and your dependents, starting just one month after joining.
Complimentary meals during your shift and access to discounted and free hotel stays are significant advantages for anyone in hospitality.
RRSP matching contributions provide long-term financial planning support, while paid medical and personal days add flexibility.
Furthermore, the tuition reimbursement program gives employees a pathway for professional growth at no personal cost.
These benefits create a compelling total rewards package not always present in temporary roles.
Main Drawbacks
The job is temporary, so job security past December is not guaranteed—applicants should consider if this fits their long-term plans.
The position requires flexibility, including the ability to work evenings, weekends, and holidays, which might not suit everyone.
Sponsorship is not offered, so applicants must already have the legal right to work in the country.
The pace and standards expected, especially adhering to strict Forbes 5-Star requirements, may be demanding for some.
Those without prior hotel or reservations experience might find the technical skills required here a challenge.
Pros
The unbeatable combination of a high hourly wage and robust benefits makes this stand out among temporary hospitality roles.
The strong company culture focused on inclusion, wellbeing, and growth is a draw for anyone seeking a supportive work environment.
Cons
With the role being temporary, there’s always the uncertainty of future employment once the contract ends.
Additionally, the requirement for schedule flexibility may be a limiting factor for those with prior commitments or set availability.
Final Verdict
For those seeking immediate experience and generous perks in a high-profile hospitality setting, this Reservationist job is an outstanding find.
It’s ideal for motivated candidates ready to deliver premium service while enjoying valuable employee benefits and an inspiring work culture.